Shipping policy

Shipping policy

Processing Time

All orders will be fulfilled within one (1) to four (4) business days from the time of purchase.  If, for an unforeseen reason, this is not possible, you will be contacted immediately and offered options to remedy the situation.

Shipping Carrier

The exclusive shipping carrier of Mayflower Cottage is the United States Postal Service (USPS).

Default Shipping Method

The default shipping method is free shipping in an untracked stamped envelope. 

Upgraded Shipping

If upgraded shipping is required then please contact us. Please note customers will be responsible to pay for the cost of upgraded shipping options.

Lost/Stolen/Delayed Orders

If you have not received your parcel, please follow these steps below:

  1. Verify the shipping address you entered is correct.
  2. Check in with anyone else who could have received the parcel for you, such as a roommate, family member, or neighbor.
  3. Contact your local post office to see if they are holding the package, and if not, if they have any further information on the whereabouts of your item(s).
  4. If it has been three (3) weeks since the shipment date and you have completed all the steps above, please send a message to Mayflower Cottage .

In the event your item(s) is lost, stolen, or delayed, please contact your local post office or police department, as applicable.  Mayflower Cottage  is not responsible for stolen packages or any lost items; all insurance claims must be conducted with USPS and all theft reported to your local police department.

Mayflower Cottage  is not responsible for any errors made by the Post Office. If your item is delayed past its "estimated arrival date", please file a complaint with the USPS, as Mayflower Cottage is no longer responsible for the package once handed over to the carrier.  However if all of the above has been tried, please contact Mayflower Cottage and the order can be resent as soon as possible.

Returned Orders

Please verify you have entered the correct mailing address before placing an order and checking out. In the event a customer enters incorrect information, the customer will be responsible for any additional postage necessary if they wish to have the item mailed to the correct address.  If a parcel is returned for any other reason, the buyer may choose to have the item remailed, but the buyer will be responsible for all shipping costs incurred.  If the buyer chooses not to have the parcel mailed to the correct address after a parcel has been returned, the buyer will be refunded the full cost of the items, minus the original shipping fees.

*This policy is subject to change without notice at the sole discretion of Mayflower Cottage. By completing a purchase with Mayflower Cottage , you acknowledge you have read and accepted the policies of Mayflower Cottage.